Privacy policy

What we collect, why we collect it, and how you stay in control

introduction

At Canoe, one of our main priorities is the privacy of our visitors. This privacy policy document contains types of information that is collected and recorded by Canoe.no and how we use it. If you have additional questions or require more information about our privacy policy, do not hesitate to contact us. This privacy policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Canoe.no. This policy is not applicable to any information collected offline or via channels other than this website.

Last updated

16/02/2026

Controller details

Canoe (Canoe.no) is the data controller for personal data processed through this website.

Contact: hello@canoe.no

Scope

This policy covers personal data collectedthrough Canoe.no, including visits, enquiries, and any information you submit through forms on the site.

It does not cover offline processing orthird-party sites you reach via links from Canoe.no.

Key terms

  • “Personal data” means information that can identify you directly or indirectly.
  • “Processing” means any use ofpersonal data, such as collection, storage, use, sharing, or deletion.

Your choices and consent

We use cookies and similar tracking technologies. Where required by law, we ask for your consent before setting optional cookies or loading third-party marketing and analytics scripts.

You can change your choices at any time using the cookie settings link on our website.

Information we collect

Information you provide: contact and enquiry details (such as name, email address, company, phone number) and the message you send us, including any files or details you choose to include.

Information collected automatically: log data (IP address, browser type, device information, referring pages, time-stamps, and pages viewed) and cookie/event data where you have given consent for analytics or marketing.

How we use your information

  • Operate, maintain, and secure Canoe.no.
  • Respond to enquiries and provide customer support.
  • Improve the website, its content, and user experience.
  • Measure the performance of our marketing activities, where you have given consent.
  • Prevent fraud, misuse, and security incidents.

Lawful basis for processing

  • Contract or steps before contract: handling requests and project enquiries.
  • Legitimate interests: maintaining security, preventing misuse, and keeping basic operational logs (balanced against your rights).
  • Consent: analytics and marketing cookies, and any tracking used for measurement or retargeting.
  • Legal obligation: where we must keep information to meet statutory requirements.

Cookies and tracking technologies

We use the following categories:

  • Necessary: required for coresite functions.
  • Analytics: helps us understandsite use and improve performance (requires consent).
  • Marketing: supports measurement,retargeting, and lead enrichment (requires consent).

Cookies and tracking on Canoe.no (summary)

GoogleAnalytics (GA4) (Analytics)

Purpose: Web site analytics and performance measurement.

Typical data: Pageviews, events, device and browser data, approximate location, and IP address(subject to configuration).

Provider: GoogleLLC

LinkedIn Insight Tag (Marketing)

Purpose: Conversion measurement and retargeting for LinkedIn campaigns.

Typical data: Page events, identifiers/cookies, IP  address, and device information.

Provider: LinkedIn Ireland Unlimited Company / LinkedIn Corporation (depending on region)

Leadinfo (Marketing)

Purpose: Business visitor identification and lead enrichment for B2B contexts.

Typical data: IP address, company-level information derived from visits, and site activity data.

Provider: Leadinfo B.V.

Notes on configuration

  • These tools are loaded only after you give consent for the relevant category (analytics or marketing).
  • You can withdraw consent at any time through cookie settings. Withdrawal does not affect processing carried out before withdrawal.

Sharing and third parties

We share personal data only when needed to operate our services, deliver our website, or support marketing and analytics where you have consented. This may include:

  • Hosting and infrastructure providers.
  • Analytics and marketing providers listed above.
  • Professional advisers where required for business reasons (for example, legal or security support).

International transfers

Some providers may process personal data outside the EEA. When this occurs, we rely on recognised transfer safeguards, such as the European Commission’s Standard Contractual Clauses, and apply additional measures where appropriate.

Retention

We keep personal data only for as long as needed for the purposes described in this policy:

  • Enquiry data: kept for up to 24 months. If we need to keep it longer for an ongoing client relationship or to meet legal requirements, we will do so.
  • Security and server logs: kept for up to 90 days. If we need it longer to investigate incidents, we will keep it for that purpose.
  • Analytics and marketing data: retained according to tool settings and your consent choices, and periodically reviewed.

Security

We use reasonable technical and organisational measures designed to protect personal data. No website can guarantee absolute security, but we work to reduce risk through access controls, monitoring, and secure hosting practices.

Your data protection rights

  • Access your personal data.
  • Correct inaccurate or incomplete data.
  • Request deletion, in certain situations.
  • Restrict processing, in certain situations.
  • Object to processing based on legitimate interests, in certain situations.
  • Request data portability, where applicable.
  • Withdraw consent at any time, where consent is the lawful basis.

To exercise your rights, contact us at: hello@canoe.no.

We respond within one month, subject to lawful exceptions.

Complaints

You can lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet) if you believe our processing breaches data protection law.

Children

Canoe.no is not intended for children under 13, and we do not knowingly collect personal data from children under 13. If you believe a child has provided personal data, contact us and we will take steps to delete it.

Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top shows when changes were made.